Managed Solutions

ITMS’ Management Service is designed to act as your IT department. Tailored to your business needs, we can enhance the value of your IT investments, with improved operational efficiency and enhanced technical skills.

A monthly service, we start by reviewing your current IT systems, make recommendations for improvements, then offer monthly support, including help desk infrastructure monitoring, desktop updates, backup and disaster recovery and more.

We support a wide range of core Information and Communications Technology functions. We specialise in Microsoft, Linux and Cisco applications. All of our solutions are provided using the latest in monitoring and management systems. These are based on strong, simple and robust systems, which allow us to provide clear performance indicators, formal support management processes and monthly business reporting.

What we offer

  • Audit of current IT systems and requirements
  • Remote support
  • Backup disaster recovery
  • Infrastructure monitoring
  • A dedicated and locally based help desk team to assist with your IT issues.
  • Server Diagnostics and Problem Resolution
  • Server and Desktop Updates and Patches
  • Network Diagnostics and Problem Resolution
  • IT Hardware Audit Information and Upgrade Advice
  • Assistance with liaising with 3rd Party Vendors (e.g. POS, PMS etc.)
  • Minimise staffing costs whilst maximising access to high level technical expertise and support.